If your SupraHex unit is not appearing on your mining pool dashboard, it’s likely due to outdated or incompatible firmware.

To resolve this issue:

Check for the latest firmware release by clicking the Check in the settings section of your miners graphical user interface (GUI).

After the Download of the “esp-miner.bin” and “www.bin” files upload the files in their respective section:

• esp-miner.bin under the Update Firmware section

• www.bin under the Update Website section

Make sure you’re using the TinyChipHub firmware, as the message (written in red) indicates that Hex and SupraHex models should not use OSMU firmware at this time.

Once updated, your miner should reappear in your pool’s device list shortly after reboot.

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